Diversity Management in the Medical Device Industry in the Light of the Results of International Empirical Research

Authors

DOI:

https://doi.org/10.15678/KREM.2024.1004.0203

Keywords:

diversity management, medical device industry, diversity management practices, managerial competencies

Abstract

Objective: The article aims to identify and evaluate the diversity management practices used in enterprises as well as the benefits and difficulties of diversity management.

Research Design & Methods: Empirical research was carried out in 2018–2020 using a diagnostic survey with a survey technique. The study surveyed 130 managers representing various medical device industry enterprises from four countries – Germany, Great Britain, France, and Poland.

Findings: The most frequently used diversity management practices were flexible working hours, integration activities for employees, and analysing employment structures and job satisfaction. The analysis results also confirm that the managers more often perceived the benefits of diversity management than the difficulties. At the same time, diversity management practices are implemented spontaneously in most companies.

Implications / Recommendations: The results of the research may be a source of practical recommendations for companies from the medical device industry vis-à-vis the broader use of diversity management. It may help them think about how to implement such practices and activities in their everyday routines. The research presented herein focused on three selected dimensions of diversity – age, gender, and multiculturalism. In the future, wider, cross-sectional research covering wider dimensions of diversity management in more countries would be worth doing.

Contribution: The presented research attempts to fill the gap in diversity management in the innovative and rapidly developing medical device industry.

References

Allen, R. S., Dawson, G., Wheatley, K., & White, C. S. (2008). Perceived Diversity and Organizational Performance. Employee Relations, 30(1), 20–33. https://doi.org/10.1108/01425450810835392

Bassett-Jones, N. (2023). Strategic Human Resource Management. Routledge.

Bloom, N., Lemos, R., Sadun, R., & Van Reenen, J. (2017). Healthy Business? Managerial Education and Management in Healthcare (NBER Working Paper No. 23880). https://doi.org/10.3386/w23880

Chatterji, A. K. (2009). Spawned with a Silver Spoon? Entrepreneurial Performance and Innovation in the Medical Device Industry. Strategic Management Journal, 30(2), 185–206. https://doi.org/10.1002/smj.729

Chavez, C. I., & Weisinger, J. Y. (2008). Beyond Diversity Training: A Social Infusion for Cultural Inclusion. Human Resource Management, 47(2), 331–350. https://doi.org/10.1002/hrm.20215

Eatock, J., Dixon, D., & Young, T. (2009). An Exploratory Survey of Current Practice in the Medical Device Industry. Journal of Manufacturing Technology Management, 20(2), 218–234. https://doi.org/10.1108/17410380910929637

Feliczek, P. (2016). Systemowe zarządzanie jakością w branży wyrobów medycznych w obliczu zmian normatywnych. Studia Oeconomica Posnaniensia, 4(12), 109–128. https://doi.org/10.18559/soep.2016.12.7

Gacek, A., Bąk, P., Blacha-Stachowicz, B., Augustyniak, P., Liebert, A., Podbielska, H., & Maniewski, R. (2013). Ocena stanu innowacyjności i warunków rozwoju przemysłu wyrobów medycznych w Polsce. Acta Bio-Optica et Informatica Medica. Inżynieria Biomedyczna, 19(4), 165–175.

Gajek, K. (2014). Zarządzanie różnorodnością w polskich organizacjach. Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu, 350, 127–137. https://doi.org/10.15611/pn.2014.350.11

Ginter, P. M., Duncan, W. J., & Swayne, L. E. (2018). Strategic Management of Health Care Organizations (8th ed.). Wiley.

Hampel, K. D. (2021). Patients’ Assessment of Medical Services Quality – a Determinant of Changes in Medical Entity Management on the Example of Poland. Journal of Organizational Change Management, 34(7), 1270–1284. https://doi.org/10.1108/jocm-05-2021-0146

Inglehart, R. (1997). Modernization and Postmodernization: Cultural, Economic, and Political Change in 43 Societies. Princeton University Press.

Jelínková, E., & Jiřincová, M. (2015). Diversity Management as a Tool of Managing Intellectual Capital. Journal of Competitiveness, 7(4), 3–17. https://doi.org/10.7441/joc.2015.04.01

Kemper, L. E., Bader, A. K., & Froese, F. J. (2016). Diversity Management in Ageing Societies: A Comparative Study of Germany and Japan. Management Revue, 27(1–2), 29–49. https://doi.org/10.5771/0935-9915-2016-1-2-29

Kopeć, J. (2014). Kształtowanie rozwiązań ułatwiających zarządzanie różnorodnością pracowników. Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu, 349, 177–184. https://doi.org/10.15611/pn.2014.349.15

Krówczyński, W. (2019). Innovation Activities in Personal Data Management in Medical Entities. Optimum Economic Studies, 4(98), 112–120. https://doi.org/10.15290/oes.2019.04.98.09

Kupczyk, T., Oleszkiewicz, A., & Kubicka, J. (2014). Zarządzanie różnorodnością w dolnośląskich przedsiębiorstwach – stan wdrożenia i korzyści. Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu, 350, 237–250. https://doi.org/10.15611/pn.2014.350.21

Lee-Makiyama, H. (2016). Addressing the Regulatory Divergences in the Medical Devices Sector (ECIPE TTIP Policy Brief No. 01/2016). Retrieved from: https://ecipe.org/publications/regulatory-divergences-medical-devices/ (accessed: 12.02.2023).

Liu, C.-H. (2017). Creating Competitive Advantage: Linking Perspectives of Organization Learning, Innovation Behavior and Intellectual Capital. International Journal of Hospitality Management, 66, 13–23. https://doi.org/10.1016/j.ijhm.2017.06.013

MedTech Europe. (2015). The European Medical Technology Industry in Figures. Retrieved from: https://www.medtecheurope.org/wp-content/uploads/2015/12/MEDTECH_FactFigures_ONLINE3.pdf (accessed: 9.05.2023)

MedTech Europe. (2016). European IVD Market Statistics. Report 2016. Retrieved from: https://www.medtecheurope.org/wp-content/uploads/2018/01/MTE_IVD_Market_Report_2016.pdf (accessed: 9.05.2023)

Meschi, E., Taymaz, E., & Vivarelli, M. (2016). Globalization, Technological Change and Labor Demand: A Firm-level Analysis for Turkey. Review of World Economics, 152(4), 655–680. https://doi.org/10.1007/s10290-016-0256-y

Minbaeva, D. B. (2017). Building Credible Human Capital Analytics for Organizational Competitive Advantage. Human Resource Management, 57(3), 701–713. https://doi.org/10.1002/hrm.21848

Qurashi, M., & Zahoor, M. (2017). Working Capital Determinants for the UK Pharmaceutical Companies Listed on FTSE 350 Index. International Journal of Academic Research in Accounting, Finance and Management Sciences, 7(1), 11–17. https://doi.org/10.6007/ijarafms/v7-i1/2535

Rakowska, A. (Ed.). (2018). Unlocking the Potential of Employees in the Context of Organizational Diversity. ToKnowPress.

Rakowska, A. (2021). Różnorodność zasobów ludzkich w organizacji. Wydawnictwo Uniwersytetu Marii Curie-Skłodowskiej w Lublinie.

Rakowska, A., & Cichorzewska, M. (2016). Zarządzanie różnorodnością zasobów ludzkich w innowacyjnych przedsiębiorstwach – wyniki badań. Przedsiębiorczość i Zarządzanie, 17(2), 89–100.

Ramakrishna, S., Tian, L., Wang, C., Liao, S., & Teo, W. E. (2015). Medical Devices: Regulations, Standards, and Practices. Woodhead Publishing, an imprint of Elsevier.

Ricardianto, P., Kholdun, A. I., Fachrey, K. R., Nofrisel, N., Agusinta, L., Setiawan, E. B., Abidin, Z., Purba, O. R., Perwitasari, E. P., & Endri, E. (2022). Building Green Supply Chain Management in Pharmaceutical Companies in Indonesia. Uncertain Supply Chain Management, 10(2), 453–462. https://doi.org/10.5267/j.uscm.2021.12.006

Sabharwal, M. (2014). Is Diversity Management Sufficient? Organizational Inclusion to Further Performance. Public Personnel Management, 43(2), 197–217. https://doi.org/10.1177/0091026014522202

Salopek, J. J. (2006). Leadership for a New Age. T + D, 60(6), 22–23.

Singal, M. (2014). The Business Case for Diversity Management in the Hospitality Industry. International Journal of Hospitality Management, 40, 10–19. https://doi.org/10.1016/j.ijhm.2014.02.009

Skrzypek, E. (2018). Zarządzanie różnorodnością – stan i perspektywy rozwoju. Problemy Jakości, 1(10), 6–13. https://doi.org/10.15199/48.2018.10.1

Słocińska, A., Czarnecka, A., Przewoźna-Krzemińska, A. (2008). Zarządzanie różnorodnością w organizacji – próba odpowiedzi na wyzwania zarządzania zasobami ludzkimi w dobie globalizacji. In: J. Stankiewicz (Ed.), Koncepcje zarządzania kapitałem ludzkim we współczesnych organizacjach. Oficyna Wydawnicza Uniwersytetu Zielonogórskiego.

Syed, J., & Özbilgin M. (2019). Managing Diversity and Inclusion: An International Perspective. Sage Publications Ltd.

Walczak, W. (2011). Zarządzanie różnorodnością jako podstawa budowania potencjału kapitału ludzkiego organizacji. e-mentor, 3(40), 11–19.

Wziątek-Staśko, A. (2022). Diversity Management as a Key Factor in the Regional Development Process. Regional Formation and Development Studies, 8(3), 265–274. https://doi.org/10.15181/rfds.v7i2.2382

Downloads

Published

2024-07-01

Issue

Section

Articles

How to Cite

Sitko-Lutek, A., Ławicka-Kruk, K., & Jakubiak, M. (2024). Diversity Management in the Medical Device Industry in the Light of the Results of International Empirical Research. Krakow Review of Economics and Management Zeszyty Naukowe Uniwersytetu Ekonomicznego W Krakowie, 2(1004), 45-61. https://doi.org/10.15678/KREM.2024.1004.0203